Role: Finance Operations Manager

Location: Remote

Hours: Full Time

Reports to: Director, Finance Operations

We are seeking a detail-oriented and strategic Finance Operations Manager to oversee the day-to-day financial functions of the organization. This role is central to ensuring financial accuracy, operational efficiency, and regulatory compliance. The ideal candidate brings a strong analytical mindset, a collaborative style, and a proven track record of optimizing financial processes in a fast-paced environment.

Key Responsibilities:

Accounts Receivable (AR)

• Oversee the full AR cycle, including invoicing, collections, cash application, and customer account reconciliation
• Review and monitor aging reports regularly, identifying overdue accounts and driving timely resolution
• Establish and enforce credit policies, payment terms, and collections procedures
• Partner with sales and customer success teams to resolve billing disputes and reduce DSO (Days Sales Outstanding)
• Partner with Accounting leadership to ensure billing processes support accurate revenue recognition in accordance with company policy and applicable accounting standard

Accounts Payable (AP)

• Oversee the end-to-end AP process, including invoice processing, vendor payments, and expense reimbursements
• Review and approve payment runs, ensuring proper authorization, coding, and supporting documentation
• Monitor AP aging and vendor statements to maintain accurate liability records and avoid late fees or duplicate payments
• Build and maintain strong vendor relationships, negotiating payment terms where appropriate
• Oversee timely and accurate 1099 preparation and other year-end AP compliance requirements

Financial Management & Reporting

• Support the preparation and review of monthly financial reports, operational dashboards, and variance analyses for leadership review.
• Partner with the Accounting team to ensure the integrity of the general ledger and chart of accounts.
• Support cash flow forecasting, working capital management, and liquidity planning through accurate AP, AR, and operational reporting.
• Monitor and report on key performance indicators, including DSO, AP aging, collections effectiveness, invoice processing cycle times, and close timelines.
• Provide operational insights and recommendations to improve financial performance and process efficiency.

Operations & Process Improvement

• Identify and implement process improvements to increase efficiency and reduce risk across finance operations
• Oversee accounts payable, accounts receivable, payroll coordination, and expense management
• Maintain and enhance internal controls to safeguard company assets and support audit readiness.
• Lead ERP optimization initiatives and drive automation opportunities across AP, AR, expense management, and financial workflows.
• Develop, monitor, and report on operational metrics and service levels to ensure efficient and scalable finance operations.

Compliance & Audit

• Ensure compliance with GAAP, applicable tax regulations, and internal policies
• Coordinate with external auditors and audit preparation
• Monitor regulatory changes and update procedures as needed

Team Leadership

• Mentor, and develop finance and accounting professionals
• Foster a culture of accountability, continuous improvement, and cross-functional collaboration
• Partner with IT, HR, and operations teams to support company-wide financial initiatives

Qualifications

Required:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• 5+ years of progressive experience in finance or accounting roles
• Strong proficiency in financial systems and ERP platforms (e.g., NetSuite, SAP, QuickBooks)
• Advanced Excel skills; experience with financial modeling and data visualization tools
• Deep knowledge of GAAP and financial reporting standards
• Excellent communication and stakeholder management skills

Preferred:

• Experience in technology company
• Familiarity with Adaptive Insights, Tableau, or similar FP&A/BI tools
• Experience scaling finance operations in a high-growth environment

Benefits

• Paid Time-Off: We offer flexible vacation time with 10 company holidays.
• Health Plans: We offer robust medical, dental, and vision plans for you and your dependents. Disability, life insurance, and FSA benefits are also available
• Wellness: Access to Teladoc and an EAP
• Parental Leave: Paid leave
• Retirement Savings: Contribute pretax earnings to our 401(k) Plan

Our Culture

• Impact: Play a crucial role in our growth journey.
• Culture: Join a vibrant team valuing creativity and collaboration.
• Growth: Thrive in a fast-paced, dynamic environment.
• Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
• Ready to shape our future? Apply now and be part of something extraordinary!

We’re looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision, we’d love to hear from you! At Napster Corp, we're looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes.

Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.

CCPA Notice for California Job Candidates: Please review our CCPA notice at

https://www.napster.ai/policy-docs/ccpa-notice-for-job-candidates

The base salary for this position is $115,000 - $130,000. Base pay will depend on a variety of job-related factors, including education, certifications, experience, market demand, and location.